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Home > Don't Be A Victim of Credit Card Scams
Don't Be A Victim of Credit Card Scams5/20/2021

Scammers are using voice calls to steal from unsuspecting members. The attackers make it look like calls are coming from a legitimate source or known phone number. During these calls, they ask you to provide a credit card number, PIN, Social Security number, and/or the security codes on the back of the card. Here are a few steps that you can take to protect yourself:

  • Be aware of scams. Scammers target you in several different ways. A current scam involves a call from "VISA" or "MasterCard." The caller claims to be calling from the Security & Fraud Department. Much of your information is already available to the caller. At the end of the call the caller asks you to "verify" the 3 digits on the back of your card. These numbers verify that you have the card in your possession and are the authorized owner. Members First will never ask for any part of your card number when we call you. VISA will also never ask for your card number, expiration date, PIN, or 3-digit security code.
  • Protect your information. Never provide credit card information or other private information to anyone who calls you.
  • Ask questions. If someone is trying to sell you something or asks for your personal information, ask for identification and a call back number. Verify if they are legitimate. Make sure you call the financial institution or company directly. Look at a statement or go online to obtain a valid phone number.
  • Register your number with the National Do Not Call Registry. You can do this by going online to While this may not stop all unwanted calls, it will cut back on them.
  • Monitor Your Accounts. It's always a good idea to log into your accounts daily or at least once a week. View real time information about your Members First credit card, by enrolling at Also, monitor your credit card with the SecurLOCK Equip app for iPhone and Android users. For more information, visit

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Members First CU of Florida
NMLS #405711
Equal Housing Lender National Credit Union Administration
This Credit Union is federally-insured by the National Credit Union Administration. We do business in accordance with the Fair Housing Law and Equal Opportunity Credit Act.
Members First Credit Union of Florida is not affiliated with Members First Credit Union (Kentucky)

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