Android Pay

ADD ANDROID PAY™ TO YOUR DIGITAL WALLET.

Members First Credit Union of Florida gives members the ability to add their debit or credit cards to Android Pay™. With Android Pay™, you can make purchases at the store or on your favorite website with just a tap on your Android™ device. It’s easy and secure. Your card information is never shared with the retailer because your Android™ device uses an encrypted virtual account number.

Click here to learn more about Android Pay™

USING ANDROID PAY™

1. Look for the following icons at checkout.
   
2. Unlock your phone and place it near the contactless reader.
3. If prompted, choose "Credit" regardless of your type of card.

INSTALLING ANDROID PAY™
To add your Members First credit or debit card to Android Pay™, you will need an Android™ device with OS KitKat 4.4 or higher, a Google™ account, and Screen lock enabled. Setup is simple, follow the steps below to add your Members First credit or debit card to Android Pay™.

On Your Phone

1. Look for the app on your phone. Android Pay™ comes preloaded on several devices. If your phone does not have the app, simply download it from Google Play™.
2. If you have multiple Google™ Accounts on Android Pay™: At the top left of the app, touch your name, then choose the account you want to add a card to.
3. At the bottom right, touch the plus sign (+).
4. Touch Add a credit or debit card.
5. Use the camera to capture your card information or enter it manually.

On the Web

1. Sign into payments.google.com.
2. On the left, click Payment methods.
3. At the top, click Add a payment method > Add a card.
4. Enter your card information, then click Save.
5. If requested, follow additional steps to verify your card. After you confirm your Members First card has been added to your mobile device(s), you are ready to use Android Pay™.

ANDROID PAY™ FAQs

What is Android Pay™?
Android Pay™ is a digital wallet platform that allows you to pay for purchases with an Android™ device at participating merchants.

How does Android Pay™ work?
Android Pay™ uses Near Field Communications (NFC) to transfer data between two devices. When you use a compatible Android™ device, you can make purchases in store with participating merchants and online with supported apps.

What do I need to get started with Android Pay™?
To get started with Android Pay™, you will need an Android™ device with OS KitKat 4.4 or higher, a Google™ account, and Screen lock enabled.

What Members First Credit Union of Florida cards can I add to Android Pay™?
Android Pay™ will work with your Members First credit cards and debit card.

Can I use multiple cards with Android Pay™?
Yes. Multiple payment cards, gift cards and loyalty rewards cards may be added to Android Pay™.

Why am I being asked to verify my Members First card?
For security reasons, you may need to provide additional verification to add your Members First card to Android Pay™. If necessary, you will be instructed on how to verify your card.

When your information is verified, you should receive a notification that your card is ready for Android Pay™. If you have not received a notification after an hour, call 1-844-405-3251 for credit cards or call 1-844-646-5465 for debit cards.

What is a default card for Android Pay™?
Your default card is the card that is automatically used each time you make a purchase through Android Pay™.

How do I set my Members First card as my default card for Android Pay™?
The first card you add to Android Pay™ will automatically become your default card. This can be updated at any time. You can change your default card in two ways:

On Your Phone:

1. Open the Android Pay™ app.
2. If you have multiple Google™ Accounts on Android Pay™: At the top left of the app, touch your name, then choose the account you want to add a card to.
3. Double tap a card, then touch Set as default card.
4. Or touch and drag a card to the "Default card" spot at the top of the apps Home screen.

On the Web:

1. Sign into payments.google.com.
2. On the left, click Payment methods.
3. To the right of a card, click Set as default.

What if I have multiple Google™ Accounts in Android Pay™?
Your next transaction will be charged to the default card on the account you are currently signed into on the Android Pay™ app. To switch accounts, open the Android Pay™ app, then touch your name in the top left corner and select an account.

Does Members First Credit Union of Florida charge for using Android Pay™?
No. However, be aware that message and data rates may apply, depending on your data plan.

Where can I use Android Pay™?
You may use Android Pay™ where you see contactless terminals. Android Pay™ is accepted by more than a million stores across the United States. To view a full list of stores, visit www.android.com/pay.

What is a contactless payment?
A contactless payment is a transaction that uses chip-based technology and requires no physical connection between the payment device (a card or mobile device) and the physical merchant terminal.

How secure is an Android Pay™ transaction?
When you shop at a merchant, Android Pay™ doesn’t send your actual credit or debit number with your payment. Instead, Android Pay™ uses a virtual account number to represent your account information, so your card details stay safe.

What if I find unauthorized transactions on the card I use with Android Pay™?
Members First Credit Union of Florida works hard to prevent our members from risk or fraud. If you would like to dispute a credit card transaction, you may speak with a Credit Union representative at any of our branch locations or call 1-800-600-5249. Members who are enrolled at ezcardinfo.com may also dispute a charge there. To dispute a debit card transaction, you may speak with a Credit Union representative at any of our branch locations or call 850-434-2211.

What if my actual Members First credit card or debit card is lost or stolen?
Contact Members First Credit Union of Florida at 1-850-434-2211 immediately or call our credit card processor FIS at 1-800-325-3678. For a lost or stolen debit card, please contact the Credit Union at 1-850-434-2211 or call 1-800-472-3272.

What do I do if my Android™ device is stolen?
If your phone is ever lost or stolen, you can use Android™ Device Manager to instantly lock your device from anywhere, secure it with a new password, even wipe it clean of your personal information.

You may also contact our credit card processor FIS Android Support at 1-844-405-3251 to suspend your device. For Debit Card Android Support you may call 1-844-646-5465 or Members First at 1-850-434-2211.

Can I still use my physical Members First card if I suspend or remove my card from Android Pay™?
When you suspend or remove your cards in Wallet, your device-specific Device Account Number is suspended or removed. You may continue to use your physical Members First card unless the card itself is blocked or closed.

I have a Rewards Credit Card with Members First, will I still earn Rewards when using Android Pay™?
Yes.

Android, Android Pay, Google, and Google Play are trademarks of Google Inc. The Android Robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License.